Secure Email

Secure Email - Recognizing the importance of email communications, and the need to secure communications containing confidential information, First Cheyenne offers a secure channel for exchanging confidential information via the Internet. First Cheyenne SecureMail, a two-way email encryption solution, eliminates the need for specialized software or the complicated "key exchange" process. All you need is an Internet connection, a web browser that supports 128-bit SSL encryption, and a First Cheyenne SecureMail account.

First Cheyenne SecureMail Log In - To access our First Cheyenne SecureMail application, simply log in by clicking the button to the right.

Why Secure Email - By itself, Internet email is an insecure communications channel. Messages sent via standard Internet email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as social security numbers, account numbers, passwords, financial statements, etc.

How First Cheyenne SecureMail Works - When the Credit Union sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you to inform you that a First Cheyenne SecureMail message is waiting to be retrieved. The notification message will contain a link to a secure web site. Simply click on the link, log into the secure web site, and
retrieve your message.

Create Your Account - The first time you use First Cheyenne SecureMail, you will be prompted to create an account. Supply your email address and password to establish your account. You will use this password each time you log into First Cheyenne SecureMail. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. You can now begin using your First Cheyenne SecureMail account.

Retrieving a Secure Email - When the Credit Union sends you a secure email message, you will receive a notification message via standard Internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your First Cheyenne SecureMail, download it to your computer, or send a secure reply message.

Sending a Secure Email - To send a First Cheyenne SecureMail message to the Credit Union, click on any First Cheyenne SecureMail link on the Credit Union's web site. You will be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can create a new First Cheyenne SecureMail message by clicking on the "Compose" tab.